Updated October 27, 2026. This policy covers BestBanks.ca and its MITEY enquiry and optional AI features.
Browse and calculate
The public catalogue contains provider and product information, not your private bank records. Inputs in the routine-cost worksheet stay in this page’s memory unless you explicitly save a plan in your browser or choose to include its displayed summary in an enquiry.
Save, restore and remove controls apply to this browser’s local storage. A saved plan can be visible to someone else using the same browser profile. Removing it here does not remove a CSV or printout you already created.
Choose whether to use AI
Before chatting, you can read the AI notice and decide whether to start. Recent, bounded messages and public-page context are sent to Cloudflare to generate answers. AI can be wrong; it does not access a bank account or determine eligibility.
The conversation remains in this page’s memory for the interface. Starting an AI conversation does not create a team enquiry. Sharing the conversation with the team is a separate, optional choice shown in the complete enquiry preview.
Send a team enquiry
We collect the name, email, optional phone, message and enquiry-specific consent you submit. Your public source page, referring page and explicitly supported campaign tags accompany it. Calculator summaries and chat transcripts are excluded unless you choose to include them. Review exactly what will be sent before sending.
The enquiry is stored in MITEY’s owned case system on Cloudflare. Resend sends an internal alert so the team can review it. An acceptance reference confirms the enquiry was saved; it does not promise a response time or confirm that an email was delivered. We do not send an automatic customer confirmation email or subscribe you to unrelated marketing.
Providers, security and retention
Hosting, security, AI, database and email providers may process information needed to provide their services. Processing may occur outside Canada. Older site records may remain with the services previously used to handle them; this update does not erase that history or combine unrelated platforms’ private records.
We use access controls for the private workspace. No online service can promise absolute security. We retain enquiry information as needed to handle the request, maintain service and consent records, and meet applicable obligations. Limited security and abuse-prevention records may also be retained.
Your choices and requests
You can stop using the chat, leave optional context unchecked, remove a locally saved plan, or contact hello@mitey.ca about access, correction, withdrawal of consent or deletion. We may need to verify the request and explain any lawful retention requirement. Do not include sensitive financial or identity information in a request.
Contact MITEY
Mail: Under 101M
Unit 101, 7710 5 Street SE
Calgary, Alberta, Canada
Do not send passwords, banking or card numbers, one-time codes, SINs, identity documents or private customer records.